Support
Click on the register button up to right on Locowin.com. Fill out the form that pop up with the information requested. Accept "Terms and Conditions" and "Privacy" and then click on "Create Account".
In order to play on Locowin.com and take part of all the offers and benefits you must create an account by registering as a user.
It's completely free to register and create an account at Locowin! In the demo mode you can test all our games for free or you can play for real money.
You can change your Email address by going into your profile and change it under "Change Email" option.
To make other changes like Name, Address, Date or Birth & Contact Number, Please send us an email on [email protected] and mention the following details.
Name, Surname, Username, Date of Birth, Old information to change and new information to set up + relevant document proof.
If you have forgotten your password, please contact Locowin's support. Be prepared that we will ask for documents proving your identity.
No, on Locowin.com you can not change the username for security reasons.
Yes. Log in and go to your Account. In the box, go to My Account in the right upper corner and then choose Change Password.
You can play at Locowin.com from 18 years of age. However, it is every players responsability to check if the regelation differs in their own country.
Cashback is a return of money and free of wagering. The more you play during the week, the more money you´ll get back on the following friday.
Bonus is a free money in different forms, conditions and restrictions. It can be in the form of free-spins, gift off money on your Locowin account, cash-backs, gifts, or campaigns arranged at Locowin.com
Locowin offers a lot off different bonuses, campaigns and gifts to our members! We also have VIP-membership where we provide our most loyal members with fantastic offers and opportunities to participate in exclusive competitions, etc. Keep yourself up to date by following our news and register to get our newsletters!
Please contact our support and they will help you!
Free spins allows customers a specified number of free spins in one or more selected games and there are no wagering requirements of wins from free spins.
Yes, you always need to use your own creditcard/bankcard when playing on Locowin.com. If you don´t have a personal card you can choose some other paying method.
There can be different reasons:
- You have not sufficient balance on the card.
- Your card is closed for online/international transactions, many times you can check and change this with you bank.
- You may have a limit set on your card for amount of transactions per day. Contact your bank to change/take off the limits of the card and then try again.
- Your bank is blocking the transactions from your card, contact the bank to confirm the transactions, then do the deposit once again.
No. Locowin doesn´t charge you for any banking/transaction services and payment methods.
Locowin always process all cases as soon as they´re done but it can take up to 48 hours.
There can be few reasons for that:
- You have not sufficient balance on your account to request the withdrawal.
- You have not met the wagering requirements of the bonus in your account.
- You haven´t finished the verification procedure.
If none of the mentioned above variants is true, please contact our support and we will assist you.
Most probably the email which is connected to your Skrill account doesn’t match with the email mentioned in your account on Locowin.
No. For security reasons you can only make withdrawals to your own bank account.
You can cancel your withdrawal as long as it haven´t been processed. Go to your Account and to your withdrawals. Here you can cancel your withdrawal if it´s still a pending withdrawal. If there´s any problems you can contac our support and they will help you.
Locowin.com have one of the biggest range of games. We have slots, table games, card games and live games. We have all the new games and constantly update our selection to be able to give our customers the best games!
Locowin offer a big selection of Jackpot games. You can find them in the Casino by choosing Jackpot in the upper menu.
We have a special selection of all our new games. Go in the Casino and choose New games in the upper menu to be able to see whats new.
This varry depending on which game you play. We have a wide range of bet limits to suite all our players.
Simply go into what game you want to find info about and click on the info sign indide the game. This can be done in any game and doesn´t recurie that you place a bet.
Customer service is available 24/7 and you can contact us by any means mentioned below:
Chat: press on the button “Live Support” located at the ride side of the page.
Email: send us an email with questions to [email protected]
Locowin has a license issued in Malta that applies throughout Europe
Yes. Confidentiality is top priority at Locowin. All your personal information is only required for your own safety so that you can open an account here. The information is saved safetly only in our database and is never disclosed to other parties. You can find more information in our Privacy policy.
No. This is strictly forbidden out of safety reasons. One person is only allowed to have one account.
