1. General Bonus Terms & Conditions
1.1. From time to time we may offer bonuses, rewards, promotions, competitions, cashback and/or gifts (“promotions”). These promotions will be governed by these General Bonus Terms and Conditions (“General Bonus T&Cs”). Each specific promotion will also have their own customer terms and conditions outside of the General Bonus Terms and Conditions. By taking part in any promotion and agreeing to receive bonuses offered by LOCOWIN CASINO, you automatically consent to comply with our general bonus terms & conditions.
1.2. In case you intends to participate in a promotion or to receive some bonus offered by LOCOWIN CASINO , but does not properly understand how the promotion/bonus works, he or she should address LOCOWIN CASINO Customer support for clarification.
1.3. LOCOWIN CASINO reserves the right to add, remove or alter any of the promotional/bonus details or terms.
1.4. It is your responsibility to regularly check the bonus terms and conditions for any amendments or updates. In case any alterations in terms and conditions take place, be it the general Terms and Conditions or the terms of a specific promotion, LOCOWIN CASINO will inform you.
1.5. We may make terms and conditions available in various languages for convenience. In case of any discrepancy between the English language version and the non-English language version of these terms and conditions, the English version takes priority.
1.6. Offers are limited to one Offer per Player (one Offer per household address, shared computer or shared IP address, email address, telephone number, payment method).
LOCOWIN CASINO reserves the right to suspend or close any account suspected of being a duplicate. The original deposit made by the Player if applicable will not be confiscated and only the Bonus and/or winnings from the Bonus will be confiscated.
1.7. Unless otherwise stated, active Bonus must be wagered within 7 days of issue, otherwise both bonus funds & winnings associated with the relevant bonus will be forfeited.
1.8. When you take part in a promotion, both deposited funds and bonus funds become the “bonus balance”. If a bonus is active the wagering must be completed, or the bonus must be zeroed out, in order for a withdrawal to be made. The only exception will be if you wish to withdraw his deposit only, in which case the bonus funds and any winnings will be forfeited.
1.9. If you have decided not to participate in a promotion(s), you have already opted into, you must contact LOCOWIN CASINO Customer support and request cancellation of the bonus before placing any bets.
1.10. Unless otherwise stated, 20 EUR (or the equivalent in any other currency) is the minimum deposit to avail of promotions or bonuses.
1.11. You may not place any bets that exceed the maximum bonus bet size when using bonus money. The maximum bonus bet size is 4 EUR / 4CAD / 4USD / 40NOK per bet/spin or equivalent, unless it is stated differently in the specific terms and conditions tailored to each bonus campaign. Please note that it is your responsibility to ensure that you are aware of the maximum bonus bet size. For cases where bets are deemed to have exceeded the maximum bonus bet size, an account may be reviewed, and the bonus funds confiscated in the process.
1.12. If you wish to make a withdrawal before meeting the Wagering Requirements, you will forfeit your bonus winnings accrued, your bonus amount, and opt out of the promotion.
1.13. Any Bonus Funds are displayed separately from any Deposit Funds in Your Player Account. Bonus Funds can only be withdrawn once they have been converted into real money.
1.14. When playing an active bonus, your funds will be used in the following order: Funds required to trigger the bonus, Bonus funds and Any remaining funds.
1.15. You can withdraw real money balance before satisfying bonus wagering, by doing so you will forfeit the funds in your bonus balance.
1.16. In case you run out of deposit money and the bonus money attached to it before fulfilling the wagering requirements, his or her account will be cleared from any remaining wagering requirements.
1.17. After wagering requirements are met, the deposit funds, bonus money and any winnings gained will become withdrawable real-cash money in your account.
1.18. LOCOWIN CASINO bonuses are intended for recreational playing only. Improper use of the bonuses and promotional abuse will not be tolerated. We reserve the right to take the following actions against bonus abuse (list not exhaustive).
▪ Revoke and/or cancel any Bonuses and Bonus winnings that we regard to have been gained by misuse of the system.
▪ Ban such players from receiving further Bonuses
▪ Close the account
Abuse may include but is not limited to:
Using multiple Account(s)
Evidence that an offer is being claimed or benefits the same person or group of persons, acting in an attempt to defraud us
Wagering bonuses on excluded Games
Co-operation, collusion or organisation of bets from the same source
Manipulation of software, exploitation of loopholes or other behaviours which amount to deliberate cheating
Hiding IP addresses or using a VPN(s)
Delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements;
Using strategies that take advantage of any software bug or failure or on the built-up value during real-money play.
1.19. We may reclaim any Bonus that has been awarded in error in accordance with the General Terms and Conditions
1.20. We may make amendments to an Offer to correct typographical errors or to improve understanding and we reserve the right to amend or terminate an offer if required to do so for legal and/or regulatory reasons.
1.21. LOCOWIN CASINO reserves the right to ban a player from participating in promotions at its own discretion at any time.
1.22. In case you failed to claim a deposit bonus, or forgot to do so, and intends to play with the bonus, you must contact Customer support prior placing any bets and ask to adjust your balance.
1.23. We reserve the right to audit your game play/transaction logs. You hereby consent in advance for us to do so. If, after an audit, it transpires that you participated, or attempted to participate, in a manipulative game strategy to take advantage from the bonus being rewarded to you from the casino, we hold the right to deny, withhold, revoke or withdraw your entitlement to any promotion, winnings or bonus, or terminate your association with our website and/or block your account. In such circumstances, we shall be under no obligation to refund any funds that may be in your account other than your original deposit amounts.
1.24. Bonus money is free money intended to help you enjoy LOCOWIN CASINO ; it is not to be withdrawn once received. In order to prevent you from withdrawing your bonus funds instantly, LOCOWIN CASINO (as well as other casinos) requires so-called “wagering” of the bonus money. Wagering coefficient indicates the number of times you need to place the amount of bonus.
1.25. Participation in some promotions require opting in. It can be done either by clicking on a link in the promotion on site / on email or by contacting the Customer support. You are free to opt out of receiving promotional newsletters at any time.
1.26. Bonus is in effect until bonus wagering requirements are fulfilled, all bonus money is lost or the bonus expire.
1.27. Game winnings from spins or game rounds initiated with bonus funds but completed with real money after the bonus has been wagered, lost or forfeited, will be removed and may result in your account being closed for bonus abuse.
1.28. We reserve the right to withdraw or suspend any promotion or campaign at any given time.
1.29. We reserve the right to update the bonus terms and conditions at any time.
2. Specific promotions
2.1. Level Rewards
2.1.1. The rewards granted for gaining a new level is free from wagering requirements. This means that all profits from free spins can be taken out as real money. The maximum win you can withdrawal from a single reward or bundled rewards is 250 EUR (or the equivalent in any other currency).
2.1.2. Unless otherwise stated, Rewards are valid for 7 days from the time of gaining a new level.
2.1.3. Rewards are credited automatically at the time of gaining a new level. If for any reason you are not able to claim your reward after it was added to your account, please contact the customer support department.
2.1.4. The Reward for each level can only be claimed once per person, family, household, address, e-mail address, credit card number, bank account, telephone number, computer/device and / or IP address.
2.1.5. In the event that a technical misconfiguration results in the incorrect number of free spins or higher value reward added to your account we reserve the right to correct this by removing any winnings received and re-adding the reward with the correct configuration.
2.1.6 With Free spins, a Bonus can be triggered on the 5 following Levels:
Level 25 – 50% on the next deposit from 20€ to 400€
The Level up Bonus must be wagered twenty times (x20) the deposit amount and the bonus amount to complete the wagering requirements.
Level 35 - 50% on the next deposit from 20€ to 400€
The Level up Bonus must be wagered eighteen times (x18) the deposit amount and the bonus amount to complete the wagering requirements.
Level 50 - 100% on the next deposit from 20€ to 300€
The Level up Bonus must be wagered thirty-five times (x35) the bonus amount to complete the wagering requirements.
Level 75 - 100% on the next deposit from 20€ to 500€
The Level up Bonus must be wagered thirty times (x30) the bonus amount to complete the wagering requirements.
Level 85 - 150% on the next deposit from 20€ to 500€
The Level up Bonus must be wagered thirty times (x30) the bonus amount to complete the wagering requirements.
2.1.7 The Level up Bonus is valid for 5 days from the time of gaining on of levels above.
2.2. Free Spins & Welcome Bonus
2.2.1. The welcome bonuses and free spins can be claimed independent of each other, however the free spins are credited only for the first five deposits, the bonuses will remain in the cashier until claimed, at which point the next part of the bonus will become available for the next deposit. If the bonus for any reason did not get credited with your deposit you must contact the customer support and make claim on the bonus before any gameplay has occurred.
2.2.2. Minimum deposit to take part of the welcome offer is 20 EUR (or the equivalent in any other currency).
2.2.3. The welcome bonuses are available one at a time and in order for the following match percentage and amounts.
1st bonus gives 100% match deposit for a deposit up to 350EUR (or the equivalent in any other currency)
2nd bonus gives 85% match deposit for a deposit up to 350EUR (or the equivalent in any other currency)
3rd bonus gives 75% match deposit for a deposit up to 400EUR (or the equivalent in any other currency)
4th bonus gives 50% match deposit for a deposit up to 400EUR (or the equivalent in any other currency)
5th bonus gives 100% match deposit for a deposit up to 350EUR (or the equivalent in any other currency)
2.2.4. The welcome bonus must be wagered thirty six times (x36) the bonus amount in order to complete the wagering requirements. Should a player attempt to withdraw before wagering has been completed of the bonus, the bonus and any potential winnings derived from the bonus will be forfeited.
2.2.5. The bonus has a minimum withdrawal amount allowed of total deposit + bonus. For instance, if a player deposits 20€ and received the 20€ bonus, the minimum amount cashable will be (20€ deposit + 20€ bonus = 40€) once the wagering requirements have been completed. The maximum withdrawal for winnings from the welcome bonus is fifteen times (x15) the deposit amount.
2.2.6. Free spins in the welcome offer are wager free. This means that any winnings from the free spins can be withdrawn immediately without any wagering requirements.
2.2.7. Minimum deposit to take part of the welcome free spins is 20 EUR (or the equivalent in any other currency).
2.2.8. Maximum allowed withdrawal from the free spins included in the welcome offer is 250 EUR (or the equivalent in any other currency).
2.2.9. For players who make a profit from free spins that are without deposit requirement at Locowin.com, the largest possible payout is 50 EUR (or the equivalent in any other currency).
2.2.10. Other free spins with deposit requirements that are not in the Welcome bonus have a maximum possible payout of 150 EUR (or the equivalent in any other currency), with exception for free spins from a campaign or offer, where the rules for the specific campaign applies.
2.2.11. Free spins are credited for the first five deposits in the following games in order of deposit: The Legend of Shangri-La: Cluster Pays, Lights, Starburst, Joker Pro, Gonzos Quest.
2.2.12. Free spins are credited based on deposit amount, for the following amounts:
20.00-50.00 EUR (or the equivalent in any other currency) generates 35 free spins.
50.01-100 EUR (or the equivalent in any other currency) generates 70 free spins.
100.01 + EUR (or the equivalent in any other currency) generates 100 free spins.
2.2.13. Not all payment methods are qualifying for bonuses. If eligible, when selecting the method in the cashier, the bonus will appear for selection. For further information, you can always contact our Customer Support.
2.2.14. For players with registered addresses in Finland, the Welcome Package ONLY includes Free Spins on the first 3 deposits made:
Welcome Free Spins part 1: Once the first deposit has been made, the player will receive 20 Free Spins per day on the game The Legend of Shangri-La: Cluster Pays for 5 days. The first 20 Free Spins will be credited 24hrs after the deposit has been made
Welcome Free Spins part 2: Once the seconde deposit has been made, the player will receive 20 Free Spins per day on the game Lights for 5 days. The first 20 Free Spins will be credited 24hrs after the deposit has been made
Welcome Free Spins part 3: Once the third deposit has been made, the player will receive 20 Free Spins per day on the game Starburst for 5 days. The first 20 Free Spins will be credited 24hrs after the deposit has been made
2.2.15. Promotion is only available for players with registered residential address in Finland, Ireland, Switzerland, New Zealand, Norway.
2.3. Crazy Cashback
2.3.1. In order to receive cashback, at least one deposit has to be made.
2.3.2. Cashback can’t be combined with any other bonuses or promotions. If you have an active bonus no cashback can be earned until completion or failure of the active bonus or promotion is achieved.
2.3.3. The minimum cashback payout is 1 EUR (or the equivalent in any other currency). Maximum cashback payout per week is limted to 1400EUR (or the equivalent in any other currency)
2.3.4. The cashback is calculated based on the theoretical RTP of each bet placed minus operations costs. The calculation refers to members game activity from Monday to Sunday and is paid out on Monday’s one week afterwards.
2.3.5. Locowin reserves the right to forfeit any Cashback that has not been claimed either via gameplay or withdrawal after 90 days of crediting has passed.
2.3.6. Locowin reserves the right to deny a player cashback if there is a suspicion of fraudulent behavior.
2.3.7. Locowin reserves the right to, at any given moment, cancel or change the cashback offer without further justifications.
2.3.8. Accounts that are deactivated, suspended or in any way not deemed active and open will not be eligible for cashback.
2.3.9. Cashback not used within 14 days will be removed from your balance.
2.4. Free Spins Friday
2.4.1. A minimum deposit of 20 EUR (or the equivalent in any other currency) is required to be made during the period (Monday 00:00 to Thursday 23:59 UTC) each week to be eligible for the promotion ”Free spins Friday!” and receive free spins on Friday.
2.4.2. The winnings received from the promotion ”Free spins Friday!” are wager free, this means that any winnings from the free spins can be withdrawn immediately without any wagering requirements. The maximum win you can accumulate and withdraw from the promotion ”Free spins Friday!” is 250 EUR (or the equivalent in any other currency).
2.4.3. Free spins from the promotion ”Free spins Friday!” are credited on Fridays at 12:00 UTC and are available until Sunday at 23:59 UTC.
2.5. In case of winnings resulting from playing with a no deposit / free money bonus / cash drop, the maximum withdrawal allowed is five times (x5) the bonus amount. There is a wager requirement of one time (1x) of the cash drop amount
2.6. Different games and game types contribute towards fulfilling wagering requirements to different extents. For instance, if a game type delivers 100% towards wagering, it means that if you bet €1, €1 will count towards completion of the wagering.
Below are the games’ bonus wagering contribution rates:
• Slot games: 100% (aside from list below which we reserve the right to update and forfeit any winnings if bonus funds are wagered on these games.)*
• All other games: 0%
*With an active bonus the following games are strictly forbidden to play, Table Games, Video Poker, Jackpot Games(Games from the Jackpots Section included), Live Casino and the following slot games: 1429 Uncharted Seas, Beautiful Bones, BIG Bamboo, Book of 99,Born Wild, Caribbean Anne, Cherrypop, Danger High Voltage, Dead or Alive, Dead or Alive 2, Deadwood, Folsom Prison, Gold Bar Roulette, Immortal Romance, Jackhammer 2, Jammin Jars, Jammin Jars 2, Karen Maneater, Le Kaffee Bar, Lil Devil, Lost Relics, Moon Princess, Moon Princess 100, Mystery Joker 6000, Peking Luck, Razor Shark, Reactoonz, Reactoonz 2, Remember Gulag, Rise of Olympus, Rise of Olympus 100, Royal Mint Megaways, San Quentin xWays, Scrooge, Sushi Bar, The Dog House, The Dog House Megaways, Tombstone RIP, Victorious, Victorious MAX, Vikings, Wanted dead or a wild, Who Wants To Be A Millionaire, Who wants to be a millionaire mystery box, Wild Swarm. In case that this is breached the bonus and any potential winnings derived from the bonus will be forfeited.
2.7. We reserve the right to update this list and forfeit any winnings if bonus funds are wagered on these games.
2.8. The stake size on any game with a "bonus buy" or "feature buy" option will count as the total cost of the spin, not the stake or value of the game round the feature or bonus is played at. For example, Money Train at €1 stake, the bonus buy is 80x (€80) so the bet size for this round would be €80.
2.9. Should any user use a bonus with sole purpose of creating a positive expected value on bonus return by using practices as Bonus hunt and collecting bonus games to play them in specific time aimed at securing a cash out of said bonus, then Locowin Casino will enforce condition number 1.23.
2.10. Although the wagering rules listed above are LOCOWIN CASINO default wagering settings, player’s participation in certain promotions activates special wagering mode for these promotions’ bonus money. For example, table games, excluded from wagering by default, might become the only type of games eligible for wagering bonus money within special promotions for table games. Any promotion with an irregular wagering mode will have an accurate description of this mode in its terms and conditions.
2.11. Players from the following countries are not eligible to receive the first deposit bonus:
Bulgaria, China, Estonia, Georgia, India, Indonesia, Latvia, Lithuania, Moldova, Pakistan, Romania, Russia, Slovakia, Czech republic, Turkey, Ukraine.
2.12. Wager Free Bonuses
2.12.1. When playing with a wager free bonus offered by the casino, through a promotion/campaign or as a goodwill gesture from any member of the team, you are allowed a one-time withdrawal request (which will void the current bonus).In the case where funds remain in the balance, it will be considered as a win generated by your bonus and the bonus terms & conditions continue to apply.
2.13 Cash drop has a one-time (1x) wagering requirement. If the Cash drop is not used within 7 days, it will be forfeited from your balance.